Would you like to join our team of dedicated baristas?

We're hiring now! Please view the job descriptions and apply by completing the form below.

Baristas are our café’s principal “brand ambassadors," embodying our core values, providing outstanding hospitality, and demonstrating mastery of latte art and espresso extraction. They maintain our high standards and work closely with their teammates to delivery legendary customer service.

Scorecard

30-Day Goals

• Completion of our Barista Training Program
• Can free pour soft heart latte art
• Understands and can complete all daily & weekly tasks on team task list

180-Day Goals

• Participation in a Barista Jam either as a latte artist or in any other supporting role
• Can free pour Rosetta, Tulip, & Fern
• Understands how to teach daily & weekly tasks to new team members

Required Values

• High Commitment
• Integrity
• Professionalism
• Win-win
• Long-view approach
• Results-Oriented
• Complete Ownership

Key Competencies

• Quick thinking and efficiency
• Honesty/Integrity
• Communication skills
• Expeditious completion of delegated tasks
• Manual dexterity and grace under pressure
• Lift up to 50 pounds
• Handle food and hot beverages

Required Knowledge & Experience

• One year of relevant experience
• Some knowledge of espresso and grinder calibration

Job Type: Part-time, management track

Compensation/benefits: DOE/TBD

The Café Shift Leader trains and leads our staff to meet our store goals on a daily basis. The Shift Leader also works with managers to keep our team and store aligned with our company’s core values and to resolve customer questions and complaints with the utmost professionalism and courtesy. The Shift Leader embodies a cafe and workplace culture that is high-performing as well as welcoming.

Required Outcomes:

The Café Shift Leader will achieve the following outcomes in 6-12 months of his or her start date:

1. Submit a revised social media marketing program (2 months).
2. Organize and coordinate a staff barista competition (2 months).
3. Work with store leadership team to design and implement a new customer feedback plan (2 months).
4. Help to raise our customer feedback rating half a star/point (2 months).

Key Responsibilities

• Develop enthusiastically satisfied customers all of the time, day in and day out.
• Provide high-quality beverages consistently for all customers.
• Maintain smooth store operations.
• Contribute to store profitability by following procedures and guidelines and using good judgment.
• Take initiative and be accountable.
• Embody our core values.
• Work effectively within your team.
• Effective execution of any duties delegated by your Team Leaders or Management.

Required Competencies

1. Efficiency
2. Organization and planning
3. Follow through on commitments
4. Attention to detail, while seeing the big picture
5. Persistence
6. Proactivity

Other Core Competencies

• Grace under pressure
• Strategic thinking
• Strong work ethic
• Listening and communication skills
• Open-minded and coachable
• Humility

Required Knowledge & Experience

• General knowledge of food & beverage industry
• Two years of specialty coffee experience
• Proven leadership experience

Job Description

The Café Leader guides his or team to meet store goals and standards and ensures positive “third space” experiences for all customers and store personnel. He or she oversees service and production in both the kitchen and the front of the house. Reporting directly to the Manager, the Café Leader embodies our highest standards in work habits and speaks fluently the language of the coffee business.

Duties & Key Responsibilities

The Café Leader performs all the duties of the Shift Leader with the additional responsibilities of working with the Manager to achieve store goals, specifically, by:

· Know and enforce standards at all levels

· Monitoring store and individual progress 

· Successful execution of delegated tasks

· Team accountability, holding individuals accountable while fostering camaraderie 

· Timely filing of required reports, meeting deadlines

· Use of core values to guide team

· Superior listening skills

Scorecard

90-Day Goals

· Develop revised training checklists in collaboration with Manager

· Effective rollout and use of new ordering & inventory procedures

· Increase Inventory Turnover threefold

· Raise store labor productivity ratio from 7 to 9 in collaboration with Management

· Develop Store QC evaluation rubrics

· Maintain overall A+ customer feedback

· Effective communications with staff and customers in person and online

· Effective weekly and/or same page meetings with Team Leaders and Management

· Consistently effective IDS meeting outcomes

180-Day Goals

· Complete serve safe and/or Barista certification program

· Oversee increase in in-store food sales 20 percent over preceding year through staff customer service training

· Successful completion of assigned rocks for Q1 & Q2

· Effective co-management of performance reviews

· Co-hire, train, and retain 1-2 full-time or 5-7 part-time A-Team players

Required Competencies

· A high aptitude for sharing our company’s mission with staff and the public

· Organizational, time-management, and planning skills

· Meticulous research and analytical abilities

· Strategic thinking, listening and communication skills

· Self-starter, self-directing, self-teaching, high-performing, high-achieving

· Expert listening skills and lightning-fast turn-around time on deliverables 

Required Knowledge & Experience

· Working knowledge of excel, adobe, cloud data management 

· Familiarity with best practices in food safety and espresso bar service

· Track record of effective teamwork

· Record keeping, data management, and reporting

· Successful leadership experience 

· Minimum of 2 years’ experience

Job Type: Full-time, management track/trainee

Compensation/benefits: DOE/TBD

The Kitchen Leader trains and leads our kitchen staff to meet our store goals on a daily basis. The Kitchen Leader also keeps our team and store aligned with our company’s core values and helps us all to resolve customer questions and complaints with the utmost professionalism and courtesy. The Kitchen Leader creates a back-of-the-house team environment that is high-performing as well as welcoming.

Required Outcomes:

The Kitchen Leader will achieve the following outcomes in either 6 or 12 months of his or her start date:

1. Submit a revised training program (6 months).
2. Complete a serve safe certification or recertification program (6 months)
3. Oversee increase in-store food sales 20 percent over preceding year (12 months)
4. Design and implement a new store food menu (6 months)
5. Raise our customer feedback rating on food in particular from 4 to 5 stars (12 months)
6. Hire and retain 90 percent A-team players (12 months)

Required Competencies

1. Efficiency
2. Honesty/Integrity
3. Organization and planning
4. Aggressiveness and tactfulness
5. Follow through on commitments
6. Intelligence and positive attitude
7. Analytical skills
8. Attention to detail, while seeing the big picture
9. Persistence
10. Proactivity

Other Core Competencies

• Grace under pressure
• Strategic thinking
• Strong work ethic
• Expeditious completion of delegated tasks 
• High yet realistic expectations of self as well as others
• Listening and communication skills
• Open-minded and coachable
• Humility

Required Knowledge & Experience
The Kitchen Leader knows how to operate the kitchen “soup to nuts” as it were, meaning from beginning to end. The Kitchen Leader’s knowledge base includes best practices in food safety, inventory management, staff management, and equipment maintenance. Kitchen Leaders should have a minimum of 3-5 years of experience in a busy kitchen before assuming the responsibilities of this role.

Wage/Salary Range: $35-40,000+/year. Salary and Benefits negotiable.

Along with Baristas, Café Kitchen Assistants are our café’s principal “brand ambassadors.” Embodying our core values, Kitchen Assistants go above and beyond to delight our customers with mindfully sourced and crafted flavorful & healthy food. Kitchen Assistants share their passion for food by cultivating mastery of the craft food arts. They maintain our high standards and work closely with their teammates to delivery legendary customer service. It is because of our kitchen assistants and baristas that our café represents the quintessential “third space” in our city.

Scorecard

30-Day Goals

• Completion of Kitchen Assistant Trainee training program
• Can complete all tasks within designated time window

180-Day Goals

• Receives Acoustic Java “Basic Sandwich Art” certificate
• Can prep batters, soups, and sauces
• Ability to collaborate and improve menu

Required Values

• High Commitment
• Integrity
• Professionalism
• Win-win
• Long-view approach
• Results-Oriented
• Complete Ownership

Key Competencies

• Quick thinking and efficiency
• Honesty/Integrity
• Communication skills
• Manual dexterity and grace under pressure
• Lift up to 50 pounds
• Handle food and hot beverages

Required Knowledge & Experience

• 3-6 months of relevant experience
• Some knowledge of food safety and baking preferred.

Job Type: Part-time, management track

Compensation/benefits: DOE/TBD